Privacy Policy

Who we are

Our website address is: https://www.richmulholland.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you submit inquiries via the contact form, we collect personal information such as your name and email address. This information is used solely to respond to your inquiry and is not stored for marketing purposes unless you choose to subscribe to our newsletter. If you subscribe to the newsletter, your data may be used for marketing purposes, but you will always have the option to unsubscribe.

Cookies

Our website uses cookies to enhance your experience. These small text files are stored on your device to collect data such as login credentials, browsing behavior, and preferences. We use both session and persistent cookies. Essential cookies that ensure website functionality cannot be disabled, while others (such as those for analytics or marketing) can be managed through your browser settings or our Cookie Preference Centre.

Types of Cookies Used:

Necessary Cookies: Required for the operation of the website, such as logging in and fraud prevention.

Performance Cookies: Help us monitor website usage and improve services.

Functionality Cookies: Allow for personalization, such as remembering your preferences or login details.

Targeting Cookies: Track your online activities for advertising purposes, serving relevant ads based on your interests.

You can control and manage cookies through your browser settings or our Cookie Preference Centre.

Cookie Duration: Session cookies are deleted when you close your browser, while persistent cookies may remain on your device for a set period or until manually deleted. We use standard durations for cookie storage.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use ActiveCampaign and Google Analytics to collect data such as names, emails, and user interactions with the website. These services help us track and report on website usage, allowing us to optimize the site and improve user experience. The collected data may also be used for personalized marketing campaigns for those that have signed up.

Processing of Financial Information

If you decide to hire Rich, we process your financial information in order to send you an invoice once the agreement is finalized. This includes collecting information necessary to process payments and comply with relevant financial regulations. We retain this information for the legally required amount of time as per regulatory guidelines.

Who we share your data with

We share personal data with trusted third-party services for analytics and marketing purposes, including ActiveCampaign and Google Analytics. Your data is not sold or shared with other third-party service providers.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users subscribed to our newsletter, we retain your data until you unsubscribe. Upon unsubscribing, your data will no longer be used for marketing purposes.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We collect personal data such as name and email address when you contact us through forms on our website.

Additional information

How we protect your data

We implement security measures such as encryption and secure servers to protect your personal data from unauthorized access or disclosure.

What data breach procedures we have in place

In the event of a data breach, we will notify affected users via email and post a public notice on our website, following legal requirements.

What third parties we receive data from

We may receive data from third-party analytics and marketing platforms to help enhance our services and marketing strategies.

What automated decision making and/or profiling we do with user data

We may use automated tools to analyze your data for the purpose of serving personalized content and advertisements. However, no automated decision-making with legal or significant impact on individuals is conducted.

Legal Basis for Data Collection

We collect and process personal data based on the following legal basis:

Consent: We collect data when users willingly submit information through forms on our website, such as subscribing to a newsletter or filling out a contact form.

Data Transfers

While our employees work in South Africa, we do not share personal data with clients or individuals outside of our organization. However, if data is transferred outside the EU, appropriate safeguards, such as Standard Contractual Clauses, are applied in compliance with GDPR.

GDPR Compliance

We comply with GDPR regulations when processing personal data of EU citizens. For more information on your rights under GDPR, visit the GDPR Information Page. You have the right to access, modify, or request deletion of your data, as well as the right to withdraw consent at any time.

For More Information

If you have any questions or need further information regarding our privacy policy, please contact us at privacymliom@msnglnk.com